Scope and Definitions

These Terms govern your access to and use of our websites, software-as-a-service products (SaaS), and professional/consulting services (collectively, the "Services"). "We", "us", and "our" refer to the parent company and its affiliates that operate or provide the Services. By accessing or using any part of the Services, you agree to these Terms.

Accounts and Eligibility

You must be of legal age and have the authority to accept these Terms. You are responsible for the accuracy of account information and for maintaining the confidentiality of credentials and activities under your account.

Subscriptions and Fees (SaaS)

Access to SaaS offerings may require a paid subscription. Fees, billing cycles, and plan features are described at checkout or in your order form. Unless stated otherwise, subscriptions renew automatically at the then-current rates. You may cancel at the end of the current term as described in your plan. Except where required by law, fees are non-refundable. In exceptional cases, we may, in our sole discretion, provide a refund or service credit; any such remedy is voluntary, case-specific, and does not create an obligation to provide similar remedies in the future.

Consulting and Professional Services

Consulting engagements are governed by these Terms and any applicable statement of work or order form (each, an "SOW"). If an SOW conflicts with these Terms, the SOW controls for that engagement. You agree to provide timely access, information, and personnel reasonably necessary for delivery. Deliverables are accepted upon the earlier of written acceptance or ten (10) days after delivery if no rejection notice is provided with reasonable detail.

Intellectual Property

We and our licensors retain all rights in the Services, software, documentation, and underlying technology. Unless expressly granted in an SOW, we retain ownership of any deliverables, templates, tools, and pre-existing materials used or developed in performing the Services. For consulting deliverables, we grant you a non-exclusive, worldwide, perpetual, non-transferable, and non-sublicensable license to use the deliverables for your internal business purposes, subject to payment and these Terms. If you require ownership assignment, that must be agreed in a signed SOW and will exclude our background IP, tools, and frameworks.

Confidentiality

Each party may receive confidential information from the other. The receiving party will use the same degree of care it uses to protect its own confidential information (and no less than a reasonable degree of care) to protect the disclosing party's confidential information and will use it only to perform under these Terms.

Privacy and Data Protection

Our Privacy Policy describes how we collect and process personal data. Where we process personal data on your behalf, the parties may enter into a Data Processing Addendum (DPA), which is incorporated by reference when signed. Cross-border transfers may rely on appropriate transfer mechanisms (e.g., the EU Standard Contractual Clauses). Security practices and uptime targets may be set out in a separate Service Level Agreement (SLA).

Acceptable Use

• Do not use the Services for unlawful, harmful, or infringing activities.
• Do not attempt to disrupt, probe, or bypass the security or limits of the Services.
• Do not copy, reverse engineer, or create derivative works except as permitted by law.

Additional use restrictions may be described in our Acceptable Use Policy, which may be updated from time to time and is incorporated by reference.

Third‑Party Services

The Services may interoperate with third‑party products or services. We are not responsible for third‑party offerings and your use of them is subject to their terms.

Beta and Experimental Features

We may offer beta, preview, or experimental features. They are provided "as is" without any commitments and may be modified or discontinued at any time.

Support and Availability

We strive for reliable Services but do not guarantee uninterrupted availability. Any support or service level commitments will be described in your plan or SOW.

Payments and Taxes

You agree to pay all fees when due and are responsible for applicable taxes, duties, and withholdings (excluding our income taxes). Late payments may incur interest at the maximum rate permitted by law.

Refunds and Credits

We handle requests for refunds or credits on a discretionary, case-by-case basis to address exceptional circumstances, without creating any ongoing obligation or precedent.

• Fees are non-refundable except where required by law or granted at our discretion.
• Service credits, if issued, apply to future invoices only and may carry an expiration date.
• Cancellation takes effect at the end of the then-current term; no refunds for partial terms.
• We may request additional information to evaluate a request and may deny requests we deem abusive or unsupported.
• Chargebacks or disputed payments without prior notice to us may be treated as a breach.

Term and Termination

These Terms apply while you access the Services. Either party may terminate for material breach not cured within thirty (30) days of notice. Upon termination, your right to use the Services ceases and you must cease use of deliverables unless otherwise permitted in an SOW.

Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.

Limitation of Liability

To the maximum extent permitted by law, neither party is liable for any consequential, indirect, special, incidental, exemplary, or punitive damages, or loss of profits, revenues, goodwill, or data. In all cases, our aggregate liability arising out of or relating to the Services will not exceed the greater of US$1,000 or the amounts actually paid by you to us for the specific Services giving rise to the claim during the twelve (12) months immediately preceding the event. These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose. Nothing in this section limits liability that cannot be limited under applicable law.

Indemnification

You will defend and indemnify us from claims arising out of your content or use of the Services in violation of these Terms. We will defend and indemnify you against third‑party claims that the Services, as provided by us, infringe intellectual property rights, subject to customary exclusions and your prompt notice and cooperation.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, U.S.A., without regard to its conflict of laws principles. The parties submit to the exclusive jurisdiction and venue of the state courts located in Wyoming and the federal courts for the District of Wyoming for all disputes arising out of or related to these Terms, unless the parties agree in writing to an alternative forum or arbitration.

Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted with the "Last updated" date revised above. Your continued use of the Services constitutes acceptance of the updated Terms.

Contact

For questions about these Terms, please contact us using the details provided on our website.